Support through remote maintenance | Ceyoniq Technology GmbH


+49 521 9318 1000

Finding a solution together

Even if we do not share the same office – we are always close by.

Using the comfortable remote maintenance tools Netviewer and TeamViewer, your Ceyoniq consultant is able to safely and quickly establish a direct connection to your Windows system at which point a product configuration prompts questions.

This way, your consultant can communicate directly with you in order to find the best solution.

On the homepages of Netviewer and TeamViewer you will be able to find all required details regarding the topic of security.

We’ve promised – we'll even help where we can't be seen.


Important information regarding the use of remote service and the protection of your data:

  • An existing online connection is required for the use of the service.
  • During the session, you will be able to see what we are doing on your computer and system.
  • With the service number and the password that are exchanged between you and our service employees, one-time access is possible to your system.
  • All data, information or other knowledge that we attain about your system during a session will not be forwarded or otherwise used by us.

Legal notice:
With the establishment of the connection to our service via this media, you confirm the receipt and acceptance of the above notifications.


Service contact
Fax: +49 521 9318-1111
+49 521 9318-2223

Department manager, Support
Walter Reichert
Fax: +49 521 9318-1111
+49 521 9318-4011

logo Ceyoniq Technology GmbH


Ceyoniq Technology GmbH

Boulevard 9
33613 Bielefeld/Germany


Phone: +49 521 9318-1000
Fax: +49 521 9318-1111
Mon – Thu 8:00 am to 6:00 pm
Friday 8:00 am to 4:30 pm



 L|PT Audited Website